Protecting Information Online
Whether you are a current customer or just visiting us
online, National Capital Bank is committed to providing
the highest level of security and privacy regarding the
collection and use of the information you provide to us
at www.nationalcapitalbank.com. A
Protecting Online Applications
When you apply online to enroll in Online Banking, you
provide personal information that is necessary for us to
process your application. To ensure that your application
remains confidential, the information is sent to us via
fax or mail. Once this information is received by
the Bank, only designated personnel may open and process
After you have completed and printed your application
online, we recommend that you end your browser session
before leaving your computer.
We, along with the outside companies with which we work,
may keep the information you provide to us, along with
information we collect from outside sources, so that we
can offer you accounts and services related to your financial
How We Handle E-mail
We preserve the content of your e-mail, your e-mail address,
and our response so that we can more efficiently handle
any follow-up questions you may have. We also do
this to meet legal and regulatory requirements.
Regular non-encrypted Internet e-mail is not secure. In
the instances where National Capital Bank Internet e-mail
addresses are provided, these are provided for information
inquiries of a non-sensitive and non-confidential nature. For
responses requiring confidentiality, please contact us
by phone, US mail, or by visiting one of our offices. If
you are a registered Online Banking customer, you may also
send us secure e-mail by using the Contact Us button from
within our Online Banking system. The Contact Us button
on NCB’s general website is not secure and should never
be used to transmit any confidential or privileged information.
Protecting Your Online Banking
When you bank online with us, we, along with the outside
companies we work with to bring these services to you,
have access to your information. Information is retained
on our system or the system of the appropriate outside
company, depending on what is required in order to serve
We use state of the art Internet technology, supported
by the outside companies we work with, to make Online Banking
secure and to protect your personal information. We
require an Online Banking ID and Password to access your
accounts. If you do not provide this information,
we cannot establish an Online Banking service for you.
You can also help maintain the security of your banking
information by not sharing your Online Banking ID or Password
with anyone, by changing your Password regularly, and by
remembering to sign off.
Protecting Your Privacy Online
Whenever we ask for personal information on our web site,
we use Secure Socket Layer (SSL technology) for transferring
data. This technology encrypts (or scrambles) your
account information so it is virtually impossible for anyone
other than National Capital Bank to read it.
When Information Is And Is Not Collected
Some areas of our web site require information about yourself
to enable you to perform certain functions (for example,
to review your accounts). In these cases, we collect
your information if necessary in order to interact with
you. If you do not interact with us, you browse our
web site anonymously, and personal information (such as
your e-mail address) is not collected.
We gather and analyze
data regarding usage of our web site, including domain
name, number of hits, pages visited, length of user session,
etc., to evaluate the usefulness of our sites.
To provide better service and a more effective web site,
we use "cookies" as part of our interaction with
your browser. A "cookie" is a small text
file placed on your hard drive by our web page server. These
cookies do not collect personally identifiable information,
and we do not combine information collected through cookies
with other personal information to determine who you are
or your e-mail address.
Cookies are commonly used on web
is necessary for security and is required to access the
We do not knowingly solicit data from children, and we
do not knowingly market to children. We recognize
that protecting children's identities and privacy online
is important and that the responsibility to do so rests
with both the online industry and with parents.
Our Commitment To Your Privacy
You can count on us to keep you informed about how we
protect your privacy and limit the sharing of information
you provide to us.
Please note that since we cannot control information on
other Internet sites, we are not responsible for the content
of sites linked from www.nationalcapitalbank.com.